Youth Hub Services Directory - Hotlines
| Service Category | Abuse/Trauma |
| Agency | Bullying Helpline |
| Operation Hours | 24 hours, 7 days a week and 12-8 for chat on line |
| Phone | 1-866-456-2323 |
| Who is this service for? | For victims of bullying or abuse. Talk to trained staff at any time of day, or chat online from noon to 8 pm. Online chats and calls to the helpline are anonymous. |
| Service Category | Abuse/Trauma |
| Agency | Child Abuse Hotline |
| Operation Hours | 24 hours a day, 7 days a week |
| Phone | 1-800-387-5437 |
| Who is this service for? | To connect caller to Child and Family Services for their area |
| Service Category | Abuse/Trauma |
| Agency | Families affected by violence |
| Operation Hours | 24 hours a day, 7 days a week |
| Phone | 310-1818 |
| Who is this service for? | Information on: emergency shelters, financial, tenancy, sexual assault and services for Indigenous Persons |
| Service Category | Abuse/Trauma |
| Agency | Human Trafficking Support Line |
| Operation Hours | 24 hours a day, 7 days a week |
| Phone | 1-866-528-7109 |
| Who is this service for? | To connect clients with the help they need to stay safe. Callers can dial 711 to access the Hotline using TTY. Email help@humantraffickinghotline.org |
| Service Category | Abuse/Trauma |
| Agency | Indian Residential School Survivor Support Line |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-866-925-4419 |
| Who is this service for? | Indian Residential School Survivors: 1-800-721-0066 Provides free, immediate, confidential, non-judgmental support for Residential School survivors across Canada |
| Service Category | Abuse/Trauma |
| Agency | Sexual Assault Crisis Line |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-780-423-4121 |
| Who is this service for? | For those affected by sexual violence or supported someone who has been |
| Service Category | Counselling |
| Agency | Kids Help Phone |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-800-668-6868 |
| Who is this service for? | Adults who listen to kids, Non-judgmental and private |
| Service Category | Counselling |
| Agency | 24 Distress Line |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 780-482-HELP (4357) |
| Service Category | Eating Disorder |
| Agency | Eating Disorder Support Network of Alberta |
| Service Category | Employment/Education |
| Agency | Career Information Hotline |
| Operation Hours | Monday to Friday 8:15 am - 4:30 pm |
| Phone | 1-800-661-3753 |
| Who is this service for? | advice and referrals about your career, education and employment options in Alberta from Career Advisors at the Alberta Career Information Hotline |
| Service Category | Financial |
| Agency | Income Support Contact Centre (for Emergencies) |
| Operation Hours | outside of office hours & weekends |
| Phone | 1-866-644-5135 |
| Who is this service for? | For emergency assistance for circumstance beyond their control and create serious health risk |
| Service Category | Justice/Legal Services |
| Agency | Legal Aid Alberta |
| Operation Hours | Monday, Tuesday, Thursday, Friday 8:30 am - 4:00 pm Wednesday 8:30 am - 2:00 pm |
| Phone | 1-866-845-3425 |
| Who is this service for? | Legal Aid Alberta assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges. |
| Service Category | Medical |
| Agency | Health Link |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-866-408-5465 |
| Who is this service for? | Health information for all Albertans |
| Service Category | Mental Health |
| Agency | Canadian Association Mental Health Edmonton Suicide |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-800-232-7288 |
| Who is this service for? | Listeners discuss each caller’s strengths and resources and can also offer information and referrals to community services and programs that can provide further support. For callers who may be at risk for suicide and/or interpersonal violence, Listeners are able to discuss safety and can discuss other crisis based services which may be helpful. |
| Service Category | Substance Use |
| Agency | Addiction Helpline (AB Health Services) |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-866-332-2322 |
| Who is this service for? | provides alcohol, tobacco and other drugs and problem gambling support, information and referral to services. |
| Service Category | Substance Use |
| Agency | Alberta Quits Helpline (Smokers) |
| Operation Hours | 24 hours, 7 days a week |
| Phone | 1-866-710-7848 |
| Who is this service for? | AlbertaQuits is here to help you make your life smoke-free. |
| Agency | Regional Information Telephone Exchange: AB Gov. |
| Phone | 310-0000 |
| Who is this service for? | To access Government of Alberta services |
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